Last Updated: July 18, 2024
Looseo and its various affiliates (the “Company,” “we,” “us,” or “our”) are committed to respecting the privacy rights of all users of Looseo.com (the “Website”), where this Privacy Policy is posted, and those who contact Looseo through our contests, sweepstakes and online surveys or through the use of applications and/or software we offer from time to time (collectively, the “Services”). Looseo has developed and implemented this Privacy Policy to inform Website visitors and users of our Services how we use and protect the information we collect through the Website and Services. By visiting the Website or using any of the Services, you consent to the collection, use, disclosure, transfer, and storage of information about you by Looseo in accordance with this Privacy Policy.
What Information Do We Collect?
In some cases, Looseo may ask you to provide personal information such as your name, address, date of birth, gender, email address, etc. We do this, for example, when you register for a contest/promotion, respond to communications such as emails, and for services that require registration or subscription. If you would like to be included in our mailing list, we will ask you to actively opt-in. We may also collect personal information from you about third parties, for example, if the website allows you to send an email to refer someone to our website or actively promote a campaign, in which case we need to know the name and email address of the recipient. This information will only be used for the specific purpose (sending the email) and Looseo will not contact the third party further unless the third party contacts us.
- We may use “cookies” to collect information about your visit to our website and enhance your experience. You can find more information about how we use cookies in the “Cookies Policy” section.
- When you visit our website, we may collect so-called “clickstream” data (server addresses, domain names, etc.). This information can be combined with information you provide to us (such as by registering), which will enable us to analyze and better customize your visit.
Information You Provide to Looseo
While we do not generally ask you to provide personally identifiable information when visiting and using the Looseo website, when participating in certain activities, such as sweepstakes, contests, promotions, chat rooms or bulletin boards, we may ask you to provide personal information that can be used to contact or identify you (such as name, email address, mailing address and phone number, collectively referred to as “Personal Information”). We may also ask you to provide additional information, such as demographic information (e.g., gender, geographic region, age, etc.) or your preferences and interests.
If you choose not to provide this personal or other information, you may not be able to participate in certain activities we offer. If we combine demographic or other information we collect about you with your personal information, we will treat the combined information as personal information.
We may offer promotional opportunities, either alone or in conjunction with third parties. Such promotions may require registration and disclosure of personal and non-personal information. If a promotion is offered in conjunction with a third party, your personal and non-personal information may be shared with that third party, and we will disclose such shared information to you at the time you provide the information.
By participating in a promotion, you agree to abide by the official rules of that promotion, which may contain specific requirements for you, including (to the extent permitted by law) permission for sponsors and/or third parties associated with the promotion to use your name, voice and/or likeness in advertising and marketing materials. Therefore, be sure to read the relevant rules carefully before participating in any promotion.
Automatically Collected Information
In addition to any Personal Information or other information you choose to provide to us through the Website, Looseo automatically collects certain information whenever you visit or interact with the Website, such as your IP address and/or another unique identifier (a “Device Identifier”) for the computer, mobile device, technology or other device (“Device”) you use to access the Website and any referring websites. A Device Identifier is a number that is automatically assigned to your device when you access the Website or its servers. Our computers recognize your device by its Device Identifier. Certain mobile service providers may also provide us or our third-party service providers with information about the physical location of the device used to access the Website.
In addition, Looseo and certain third-party analytics and other service providers may use a variety of technologies to automatically or passively collect information about how you use the Website (“Usage Information”). Usage Information may include browser type, operating system, pages served, time of visit and/or time spent on pages, and previous page views. Usage Information is generally not personally identifiable, but if Looseo associates it with you as a specific and identifiable person, we will treat it as Personal Information.
Information About Friends and Family
When you share information and links to the Site, send or share Looseo promotional and marketing materials, or send products to family, friends, and others, Looseo may collect the information you provide about those persons, such as name, address, email address, and phone number.
Information Shared on Sites or Networks Owned and Controlled by Third Parties
Features on the Site may allow such Sites to interact with third-party websites, such as by allowing you to “like” products or “share” content to third-party websites. If you choose to “like” or “share” content, or otherwise post information from or through the Site to a third-party website, feature, or application, that information may become public and the third-party website may have access to information about you and your use of the Site.
You may also choose to participate in third-party applications or features, through which you allow us to collect and share (or the third party to share) information about you, including personal information. The third party may allow you to delete the application or feature, in which case we will no longer collect information about you through that application or feature, but we may retain information previously collected. In addition, we may receive information about you if other users of the Third Party Websites allow us to access their profiles and you are one of their “Contacts” or if your information is accessible through your “Contacts” web page, profile page or similar pages on social networks or other third-party websites or interactive services.
Use of Visitor Information
We will record, use and protect all personal information we obtain about you in accordance with current data protection legislation and this Privacy Policy. We primarily use your personal information to provide you with products and services, such as:
- Administering competitions, promotions, surveys or other website features and providing you with relevant products or services (e.g., delivering prizes you have won in a competition). We may contact you by phone or email.
- Send you information/materials about products, offers and news that we think may be of interest to you by email or text message. This information may relate to products, offers and news of Looseo and/or its licensors or carefully selected business partners. We only send you this information if you have opted in to receive Looseo emails and/or text messages. If you no longer wish to receive any emails and/or text messages from us, or if you would like to modify your personal data or wish to have your personal data removed from our database, we recommend that you refer to the “Opt-out, Deletion or Modification of Personal Information” section below.
- Analyze website visits and understand visitor interests on an aggregate and individual basis to better understand your interests and needs so that we can improve our products and services and provide you with the content, features and promotions that are of most interest to you.
Who manages visitor information
Looseo’s global and local websites and the information collected are managed and controlled by Looseo. The servers used by Looseo’s global and local websites are located in Hong Kong. If you are located outside of Hong Kong, please note that the information you provide will be transferred to Hong Kong and by submitting your information you authorize this transfer. Personal information will be processed in accordance with current data protection legislation and this Privacy Policy.
Visitor Information Protection
We have implemented a variety of security measures to protect the information you provide to us by visiting our website. Your personal information is contained behind secure networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.
But remember that any time you provide personal information online, there is a risk that third parties could intercept and use the information. While Looseo strives to protect the personal information and privacy of its users, we cannot guarantee the security of any information you disclose online, and you do so at your own risk.
Children’s Privacy
Our website is not intended for use by children under the age of sixteen. We do not knowingly market to or solicit data from children under the age of sixteen. We encourage parents and guardians to monitor and participate in their children’s online activities. Users under the age of sixteen may not submit any information to our website, and users under the age of sixteen may not register on the website, purchase products, or participate in surveys, promotions, or contests. Where appropriate, Looseo may ask you to provide your age to verify your compliance with these policies.
Looseo does not knowingly collect information about underage guests, nor does it provide personally identifiable information about such guests to any third party for any reason. We do not allow guests known to be under 16 to receive direct marketing from Looseo or third parties.
Disclosure of Personal Information to Third Parties
Except as described in this policy, we will not sell, trade or otherwise transfer your personal information to third parties without your prior express consent and in accordance with applicable data protection laws. You have the right to opt out of sharing your personal information at any time. Your data may be transferred to website partners and other parties who assist us in designing and operating the website, performing services, or helping us analyze the data we collect. These parties will only use your data to perform the work instructed and will be required to keep the information confidential. We will also disclose personal data without consent if required by law, for security purposes, or to prevent imminent harm.
Third-party links
For your convenience and to improve the use of the website, we insert third-party links, and this Privacy Policy does not apply to these third parties. These links will take you away from our services and the Looseo website and are not under our control. This includes links from partners who may use the Looseo logo as part of a co-branding agreement or sell Looseo products. Please note that these third-party websites are not endorsed or controlled by Looseo. The websites you can link to have their own separate privacy policies, and while we strive to protect the integrity of our website, Looseo is not responsible and assumes no liability for the content and activities of these websites. Therefore, you visit these websites entirely at your own risk. Please be aware that these other websites may send their own cookies to users, collect data, or solicit personal information.
Use of Cookies
A cookie is a small string of information that is transferred to your computer by the website you visit for identification purposes. Cookies can be used to track your activities on the website, and this information helps us understand your preferences and improve your website experience. Cookies are also used to remember things like your username and password, which are encrypted for your security. If you do not want to receive cookies, you can turn them off. You can also have your computer warn you when cookies are being used. For both of these options, you must adjust your browser settings. However, please be aware that when you set your computer to reject cookies, it may limit the functionality of the websites you visit, and you may not be able to access certain features on the website.
Opting Out, Deleting, or Modifying Personal Information
You can unregister at any time and opt out of receiving any emails from Looseo. In addition, you can also choose to delete all of your personal information from our database. To exercise these rights, please contact us via email. We will respond to these requests within (30) days as required by applicable law. If you would like to opt-out, delete, or modify your personal information, please visit the registration page. We encourage you to update your personal information promptly if it changes.
Policy Changes
The terms of this Privacy Policy will govern the use of any information collected during its implementation. Looseo reserves the right to change this Privacy Policy at any time without prior notice to you, and any changes will be effective immediately upon posting. Your continued use of the Site following the posting of any changes to this Privacy Policy constitutes acceptance of and agreement to be bound by those changes. Therefore, please review this Privacy Policy periodically.
How to Contact Us
If you have any questions or comments about our Site and/or Privacy Policy, please contact us or write to us at [email protected]
